Pick Up & Delivery

Affordable Spas  guarantees a fixed date of delivery for any spas being sent to a local or regional address. Home deliveries will need to be booked and confirmed directly with the drivers by the customer. All prices quoted for home deliveries are estimates only and are subject to confirmation by our inhouse delivery partners.  We would like to remind all customers to obtain transit insurance from our recommended inhouse delivery services, to ensure the safe arrival of their spa or swim spa. This insurance covers any damage incurred during the delivery process 

Local Warehouse and Depot Collection / Pick Up

It is the sole responsibility of the customer to arrange collection or delivery once the product is available at the warehouse. The collection is required within 10 days. In the event that the item is not collected within the allocated time frame. Affordable Spas will apply a storage charge to the account. This must be paid prior to collection. The current storage charge is 4.5% of the total order value, per month. Customers are encouraged to speak with their sales consultant if they require long term storage solutions. Spas can be unallocated if customers do not require their orders for 10+ days. This will avoid additional charges, however, orders are then subject to stock availability and restrictions. All customers collecting their spa and swim spa from our warehouse and depot locations are required to unpack the spa and inspect it for any signs of physical imperfections/ damages and ensure it is the correct colour and item purchased. Failure to do so may result in any claims against damages to be rejected. All customers are required to sign an acceptance that the goods are taken in good condition.​

Home Delivery

Affordable Spas can ship to local home location within our distribution network via our inhouse delivery Partners. Fees and charges will apply. Affordable Spas cannot guarantee a fixed date of delivery for any spas being sent to a local depots. ​